Privacy policy

Privacy Policy

Last updated: February 22, 2026

Our store operates this website and manages all related data, content, features, tools, products, and services to provide you, the customer, with a curated shopping experience (the “Services”). Our store is powered by Shopify, which enables us to provide the Services.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction through the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing or using any of the Services, you acknowledge that you have read and understood this Privacy Policy and how your personal information is collected, used, and disclosed.

When we use the term “personal information,” we mean information that identifies, relates to, describes, or can reasonably be linked to you or another individual. Personal information does not include anonymized or de-identified data.

Depending on how you interact with the Services, where you live, and applicable law, we may collect or process the following categories of personal information: contact details such as name, billing address, shipping address, phone number, and email address; financial information such as payment card details, transaction details, payment method, and payment confirmation; account information such as username, password, preferences, and settings; transaction information including products viewed, added to cart, purchased, returned, exchanged, or canceled, and prior transactions; communications you provide when contacting customer support or submitting inquiries; device information including device type, browser, IP address, and other unique identifiers; and usage information including how and when you interact with or navigate the Services.

We may collect personal information directly from you when you create an account, place an order, contact us, or otherwise provide information. We may also collect information automatically through your use of the Services, including through cookies and similar technologies. In some cases, we may receive information from service providers who process information on our behalf, as well as from business partners or other third parties.

We may use your personal information to provide, personalize, and improve the Services, including processing payments, fulfilling orders, managing accounts, shipping products, handling returns, and personalizing your shopping experience. We may also use your information for marketing and advertising purposes, including sending promotional communications and displaying personalized ads based on your activity. Your information may also be used for security and fraud prevention, including protecting accounts, detecting suspicious activity, and maintaining platform security, as well as for communications such as customer support and responding to inquiries. We may also use your information to comply with applicable laws, respond to legal requests, and enforce our terms and policies.

We may disclose your personal information to Shopify, service providers, and vendors that support our business operations, such as payment processing, analytics, shipping, customer service, and cloud storage providers. We may also share information with marketing and advertising partners in accordance with their privacy policies and applicable law. In certain cases, we may disclose information when you request or authorize such disclosure, within our business group or affiliates, or in connection with business transactions, legal obligations, enforcement of policies, or protection of rights and safety.

The Services are hosted by Shopify, which processes personal information to provide and improve the Services. Shopify may process information collected through your interactions with our store, other merchants, and the Shopify platform. In some cases, Shopify acts as an independent data controller for certain processing activities. For more information, please review Shopify’s Consumer Privacy Policy at https://privacy.shopify.com.

The Services may include links to third-party websites or platforms. We are not responsible for the privacy practices, security, or content of those third parties. We encourage you to review their privacy policies before providing any information.

The Services are not intended for use by minors, and we do not knowingly collect personal information from children under the age required by applicable law. If you believe a minor has provided us with personal information, please contact us so we can delete it.

No security measure is perfect, and we cannot guarantee absolute security. Information may not be secure during transmission. We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.

Depending on your location, you may have the right to access your personal information, request deletion of your personal information, request correction of inaccurate information, request data portability, and manage marketing communication preferences. You may opt out of promotional emails at any time using the unsubscribe link included in our emails, although transactional or account-related messages may still be sent. We do not discriminate against users for exercising their privacy rights.

If you have concerns about how we handle your personal information, please contact us using the details below. You may also have the right to lodge a complaint with your local data protection authority.

Your personal information may be transferred, stored, and processed outside your country of residence. Where required, we use recognized legal mechanisms such as Standard Contractual Clauses to protect your data.

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this website and update the “Last updated” date as required by law.

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at stridepro@use.startmail.com.